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WhatsApp automation for logistics & supply chain

Every exception reaches a human who can act on it.

3PLs, freight forwarders, warehousing and transport operators

The problem

Exceptions are found by looking, and nobody looks at 400 shipments a day.

Flows you can build today

Each one names the trigger behind it. Nothing here is a roadmap item — if it's on this page, you can build it this afternoon.

Contract or licence renewal
Date reached

Flagged weeks ahead, not the week it lapses.

Exception raised
Tag added

Tag a consignment and the consignee is told, with the reason.

From your TMS or WMS
Webhook

Any system that knows something happened can trigger the message.

Your fields, not ours

Most WhatsApp tools give you order-shaped variables and nothing else. You define what your business actually stores, and the template composer offers it alongside the built-ins.

Contract expiryDATEConsignment refTEXT

On your own number

Your own Meta WhatsApp Business account. Meta bills you directly at Meta's published rate — we never mark up a message, and the number stays yours if you leave.

See what WhatsApp actually costs →

What the first week looks like

  1. 1Import consignees and add contract or licence expiry as date fields.
  2. 2Set renewal reminders far enough ahead to actually act on — 30 or 60 days.
  3. 3Tag-based exception alerts, so flagging a consignment tells the consignee.
  4. 4Wire your TMS or WMS to the webhook for anything else.

Every flow starts in dry-run — it records what it would have sent without sending it, so you read a week of real matches before anything reaches a customer.

Questions we actually get

We move hundreds of consignments a day.+

Then the exceptions are what matter, and exceptions are found by looking. Tag one and the consignee is told automatically — nobody has to remember.

Our customers are businesses, not consumers.+

A dispatch supervisor reads WhatsApp faster than email, same as anyone. The channel doesn't change because the buyer is a company.

Can we send to multiple contacts per account?+

Yes — each contact is separate, so a consignee's ops person and their accounts person can be on different flows.

Other industries

Try it on your own number

14-day trial, no card. Every flow starts switched off, so nothing reaches a customer until you decide it should.

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