Social proof on autopilot
The best moment to ask for a review is right after the unboxing — and the best channel in India is WhatsApp. OpsTower asks automatically post-delivery, collects photos, and renders fast star widgets on your storefront.
Everything included
Every capability below is in the plan for the tiers listed under Pricing — there is nothing to unlock inside the module itself.
WhatsApp review requests
Triggered days after delivery confirmation (you pick the delay) — reply-to-rate directly in the chat, no login, no friction.
Photo & video reviews
Customers attach photos in WhatsApp; they arrive pre-linked to the right product, ready for moderation.
Moderation queue
Approve, reply, or hide from one dashboard. Auto-publish thresholds for 4–5 star text reviews if you want speed.
Verified-buyer badges
Every review is tied to a real Shopify order — badges your customers can actually trust.
Fast storefront widgets
Star ratings and review walls that add near-zero page weight and render server-side for SEO (review rich snippets).
Incentives
Optional discount-code rewards for photo reviews — issued automatically through Shopify on approval.
Works with what you already run
Requests go out on WhatsApp after real delivery events, and existing reviews import from the tool you are on today.
Every one of these is live today
How Raves collects reviews people actually leave
Asking on WhatsApp days after delivery, while the box is still recent, gets answers that an email never will — and the reply itself is the review.
Why WhatsApp beats email for reviews
Email review requests in India see single-digit response rates. WhatsApp messages get opened — and replying with a rating and a photo takes ten seconds in an app customers already live in.
Because requests key off actual delivery confirmation from the Ship module (not a shipping-date guess), they arrive when the product is in hand — which is also why photo rates are dramatically higher.
Reviews loop back into marketing: your best photo reviews become campaign creatives in Engage, and star snippets improve organic CTR on Google.
Frequently asked
Can I import my existing reviews?
Not yourself, yet — a one-click importer is on the roadmap. Today it's a manual job on our side: export from Judge.me, Loox, Okendo or wherever your reviews live, send us the file, and we'll load it during onboarding as part of the free migration. Photos come across too.
Will widgets slow my store?
No — widgets are server-rendered and cached; the embed is a few KB. Core Web Vitals stay green.
Are incentivized reviews labelled?
Yes, they carry a subtle label — transparent for customers and compliant with platform norms.
Explore the rest of the platform
Raves is included from ₹8,999/month
One subscription, every module in your tier. WhatsApp message fees are billed to you by Meta directly and are never marked up.
Billed monthly. Switch or cancel any time.
Free trial
Everything, for 14 days
Seeing it work on your own orders before you pay anything.
- Stores
- 1
- Seats
- 1
- Contacts
- Unlimited
- Every module unlocked
- Pulse · Radar · Pilot · Boomerang · Raves
- Echo switched on, free
- Extra seats, free
- Full flow builder + AI
- All 13 ready-made flows
- Your own WhatsApp number
- No card required
Starter
Stop the two biggest leaks
Brands doing 300–1,500 orders a month, mostly COD.
- Stores
- 1
- Seats
- 1
- Contacts
- 25,000
- Your own Meta WhatsApp account
- No markup on Meta’s rates
- Campaigns with audience preview
- Template manager + Meta submission
- 7 templates written for you
- 20-template catalogue
- Shared team inbox
- 24-hour window countdown
- 40 messages / second
- Click-to-WhatsApp ad leads
Growth
Fulfilment on rails
Brands doing 1,500–4,000 orders a month.
- Stores
- 1
- Seats
- 3
- Contacts
- 1,00,000
- Pilot — auto-fulfilment rules
- Dry-run safety on every rule
- Campaign scheduler
- Campaign click tracking
Pro
The whole post-purchase stack
Brands doing 4,000–12,000 orders a month that want one dashboard.
- Stores
- 1
- Seats
- 10
- Contacts
- 5,00,000
- Boomerang — returns portal
- Runs on your own domain
- Raves — photo reviews
- Cross-module automations
Unlimited
Everything, including your own apps
Brands doing 12,000+ orders a month that want the apps and the API.
- Stores
- 1
- Seats
- 25
- Contacts
- 20,00,000
- Pocket — your own iOS + Android apps
- We publish it, then transfer it to you
- Pocket monthly included — the one-time build is quoted separately
- Full REST API
- Webhooks
Ready to see it on your store?
14-day free trial, no card required. Or talk to us for a fully customized setup for your brand.
Start free trial